Accessibility Information

Think Tank S.R.L., with its registered office at Via dei Lanaioli 60, frazione Funo 40050 Argelato (BO), Tax Code and VAT Number IT02712121207, REA BO-461105 (hereinafter, the “Seller”), makes this information available pursuant to Art. 12 and Annex IV of Legislative Decree No. 82 of May 27, 2022, implementing Directive (EU) 2019/882 on the accessibility requirements for products and services.

This information concerns the e-commerce service available at the addresses https://weilizheng.com, as well as https://www.weilizheng.com (the “Site”).

The Site is a consumer-facing e-commerce service built on the Shopify platform, through which users can view and purchase products offered by the Seller.

In particular, where the relevant features are available, the service allows users to:

• browse categories, collections, brands, and information pages;
• search, filter, and sort products;
• view product pages, images, features, availability, prices, and promotions;
• select any available variants, such as size, color, or other product features;
• add, modify, or remove products from the cart;
• proceed to purchase as a guest or, where available, using a personal account;
• enter the information required for delivery and, where required, invoicing;
• select available shipping and payment methods;
• review the order summary and correct the information before confirming;
• complete payment and receive communications regarding the order;
• use, where available, features related to accounts, orders, returns, refunds, and support.

The Seller adopts organizational and technical measures to make the service perceivable, usable, understandable, and robust for people with disabilities and users who use assistive technologies.

Based on the features actually available on the Site and the results of the technical assessments carried out, the following aspects are taken into consideration in particular:

• semantic structure and content hierarchy, with consistent use of headings, regions, and relationships between information;
• keyboard navigation and operation of features, with a consistent focus order, visible focus, and no keyboard traps;
• readable and understandable text and controls, with adequate contrast, text resizing, and adaptation of content to different screen sizes;
• text alternatives for images and other non-text content when necessary for understanding or using the service;
• accessible identification of links, buttons, fields, controls, icons, and interactive components;
• forms with understandable labels and instructions, error indication, and the ability to correct entered information;
• compatibility of the main features with assistive technologies and screen readers;
• accessible presentation of relevant dynamic messages, including cart updates, operation results, and error messages;
• accessibility of the main content and features on desktop and mobile devices.

Technical assessments may be carried out with reference to EN 301 549 v. 3.2.1 (2021-03), where relevant to the web service, WCAG 2.1 Level A and AA, and the AgID Guidelines on the accessibility of services adopted in 2026.

Particular attention is paid to the features necessary to complete the purchase and, in particular, to product selection, the cart, data entry, shipping selection, user identification, security measures, payment method selection, order review, and transaction confirmation.

These features are managed to ensure that relevant information and controls are perceivable, usable, understandable, and robust. Where payment, authentication, or security services provided by third parties are used, the Seller verifies, within its control and configuration capabilities, the correct integration of such services into the purchase flow and takes into account any reported or identified issues.

When the manufacturer, producer, or other economic operator responsible makes information available regarding the accessibility features of marketed products or services, such information is made available to the consumer within the e-commerce service in accordance with applicable regulations.

The service uses the Shopify platform and may integrate applications, widgets, payment systems, authentication tools, support services, consent management systems, logistics services, or other components provided by third parties.

The use of third-party components does not exclude such features from the service accessibility verification process. If an issue is identified relating to a component that cannot be directly modified by the Seller or its technical suppliers, reasonably available corrective, mitigating, or alternative measures are assessed in relation to the actual possibilities for intervention.

Users who encounter difficulties accessing content or using the Site's features can contact the Seller through the following channels:

Email

support@weilizheng.com

Telephone / WhatsApp

+39 051.66.46.426

Support hours

Mon-Fri: 11:00-12:30 / 16:00-17:30 (CET)

Additional accessible channel

Email: support@weilizheng.com

This information is made available in written form on this page and can also be requested orally via the telephone channel or other voice channel indicated above. If necessary, the user may also request the information in an accessible alternative format.

To facilitate the analysis of a report, it is useful to indicate, where possible:

• the page or feature concerned;
• the difficulty encountered;
• the device and browser used;
• any assistive technology used;
• contact details where a response can be received.

The accessibility of the service is monitored over time. The Seller takes into account changes to the theme, features, apps, and integrations used, platform updates, content changes, and reports received from users.

In the event of significant changes to the service and according to the periodicity defined in the internal control process, technical assessments are carried out and, where necessary, corrective actions and subsequent retesting are performed. This information is updated when changes to the service or the results of assessments make it necessary to update its content.

• Legislative Decree No. 82 of May 27, 2022, in particular Art. 12 and Annexes I and IV;
• Directive (EU) 2019/882 (European Accessibility Act);
• AgID Guidelines on the accessibility of services implementing Art. 21 of Legislative Decree 82/2022, adopted with AgID Determination No. 38/2026;
• EN 301 549 v. 3.2.1 (2021-03) and WCAG 2.1, insofar as they are relevant to the web service.