RIGHT OF WITHDRAWAL

The consumer customer has the right to withdraw from the contract, without providing any reasons, within fourteen days. The withdrawal period expires fourteen days after the day on which the customer or a third party designated by the customer, other than the carrier, acquires physical possession of the goods. In the case of multiple goods ordered in a single order and delivered separately, the period begins on the day on which the customer or the designated third party, other than the carrier, acquires physical possession of the last good.

To exercise the right of withdrawal, the customer is required to inform us of their decision to withdraw from the contract by means of an explicit statement, for example, a letter sent by post or e-mail. You may use the standard withdrawal form Standard form, but it is not mandatory.

It is also possible to exercise the right of withdrawal online via the function available in the User Account. The function is identified by the wording "Withdraw from the contract here" or equivalent and allows the submission to be confirmed using the "Confirm withdrawal" or equivalent feature. After submission, you will receive confirmation on a durable medium without undue delay, containing the content of the request, and the date and time of transmission.

To meet the withdrawal deadline, it is sufficient for the customer to send the communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

If the customer withdraws from this contract, all payments made for the products subject to withdrawal will be refunded, including the initial standard delivery costs, if applicable, without undue delay and in any event no later than fourteen days from the day on which Think Tank S.R.L. is informed of the decision to withdraw. The refund may be withheld until receipt of the goods or until the customer has provided proof of having returned the goods, whichever is earlier.

The refund will be made using the same payment method used for the initial transaction, unless the customer has expressly agreed otherwise and provided that the customer does not incur any costs as a result. weilizheng.com is not required to reimburse additional costs resulting from the customer's choice of a type of delivery other than the least expensive type of standard delivery offered.

The customer is required to send back or hand over the goods to Think Tank S.R.L., Via dei Lanaioli 60, Frazione Funo, 40050 Argelato (BO) Italy, without undue delay and in any event within fourteen days from the day on which the withdrawal was communicated. The deadline is met if the customer sends back the goods before the period of fourteen days has expired. The direct costs of returning the goods are to be borne by the customer, except in the case of a non-conforming product, for which the legal guarantee applies.

The customer is liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.